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Linkfields · exploring innovation

Integrating your business for a better future

A technology partner that modernises, runs, analyses, secures and scales the enterprise, combining specialist services with our own software and reusable delivery IP. Headquartered in South Africa, delivering globally.

Years
18+
People
550+
Clients
80+
Markets
6

Who we are

One partner across your transformation

Linkfields is a technology partner across five portfolios: we modernise, run, analyse, secure and scale the enterprise, combining specialist services with our own software and reusable delivery IP. Headquartered in South Africa, delivering globally.

Our mission

We help global organisations grow, adapt, scale, reinvent and transform: modernising their technology, running their core platforms, unlocking data and AI, securing what matters and scaling their teams.

Our vision

To become the preferred partner for creative, customised, integrated and sustainable 360-degree solutions across technology, data, security and talent that enable businesses to thrive and expand.

  • 18+ years
  • 550+ people
  • B-BBEE Level 1 contributor

Our culture

Rooted in Africa. Delivering for the world.

Three colleagues in discussion around a laptop
People first
A trader at a market stall piled with fresh peppers
Vibrant markets
The colourful houses of Cape Town beneath Lion's Head
Cape Town
A woman arranging stacks of patterned African fabric
Craft & colour

Headquartered in South Africa

550+ people bringing African ingenuity, diverse perspectives and deep local understanding to every engagement.

Who we are

Scale that delivers

  • 3M

    people touched by our platforms

  • 5M

    daily digital journeys

  • 18+

    years of proven track record

  • 95%+

    delivery success

  • 80+

    valued clients

  • 550+

    employees

  • 100+

    projects completed

  • 20+

    partner ecosystem

  • 150+

    digital transformation consultants

  • 100+

    ERP consultants

  • 100+

    CRM consultants

  • 10+

    S/4HANA journeys

Where we are

Global reach, local delivery

  • South Africa

    Headquarters

    Midrand, Johannesburg

  • India

    Offshore delivery centre

    Hyderabad

  • UAE

    Middle East

    Dubai

  • United Kingdom

    Europe

    Launching

  • USA

    North America

    New York

  • Australia

    Asia Pacific

    Melbourne

  • 5 countries + UK launching
  • 5+ data & development centres
  • HQ in South Africa

Service portfolios

Five verticals. One integrated partner.

01 / 05

Digital Transformation

Modernise · Automate · Transform

Modernise applications, automate operations and connect every channel your customers use.

What we deliver

  • App modernisation

    Cloud, DevOps & microservices

  • Automation & RPA

    UiPath, Blue Prism & AI workflows

  • Integration services

    APIs, Boomi & enterprise integration

  • WhatsApp Business

    Conversational service & commerce

  • Omnichannel

    Connected journeys, every channel

  • Quality engineering

    Test automation & AI code assurance

Linkfields IP

  • testoriumz

    Quality engineering platform for continuous testing: test management, low-code automation, root-cause analysis, dashboards and CI/CD integration. Replaces a fragmented tool estate with one platform.

Accelerators

  • AI Workflow Automation
  • AI orchestration
  • Testing CoE

Portfolio 1 of 5: Digital Transformation

Product portfolio

Linkfields software you can open and use.

Working builds with public demonstrations - a faster way to judge the work than any case study. Where there is no public build, the card points you at us.

Who we serve

Industries we know deeply

Consistent enterprise positioning, with outcomes tailored to each industry we serve.

  • A woman on a video call against a pink wall

    Telecom

    Transform Telecom and Customer Experiences with Digital Innovation, Intelligent Automation and Data & AI.

    • Digital services
    • Customer engagement
    • Intelligent connectivity
    • Automation
  • A smiling professional checking her phone

    Banking, Financial Services & Insurance

    Reimagine Financial and Customer Services with Secure Digital Innovation, Intelligent Automation and Data & AI.

    • Security
    • Digital financial services
    • Intelligent automation
    • CX
  • A smiling doctor with a stethoscope

    Healthcare & Pharma

    Transform Healthcare with Digital Innovation, AI-Driven Insights and Intelligent Automation for Better Patient Care.

    • Patient care
    • Digital health
    • AI-powered insights
  • A shopkeeper smiling at her counter

    Retail, FMCG & CPG

    Reimagine Retail and Consumer Experiences with Digital Innovation, AI-Driven Insights and Intelligent Automation.

    • Customer experience
    • Forecasting
    • Personalisation
    • Growth
  • An engineer in a hard hat working on equipment

    Manufacturing

    Accelerate Smart Manufacturing with Digital Innovation, AI-Powered Automation and Predictive Intelligence.

    • Smart factories
    • Operational excellence
    • Predictive intelligence
  • A smiling mine worker in a white hard hat and hi-vis vest

    Energy & Mining

    Transform Energy and Mining Operations with Digital Innovation, Intelligent Automation and Secure Data & AI Solutions.

    • Asset optimisation
    • Operational efficiency
    • Security
    • Automation

Who we serve

Trusted by 80+ leading organisations

FNB
Telkom
Zoom Fibre
CipherWave
MultiChoice Africa
Tiger Brands
Coca-Cola
PepsiCo
DP World
Sanlam
RMA
Assupol
HSBC
Absa
Sol Plaatje University
Client
ENSafrica
Client
BCX
Adapt IT
Deloitte
IBM
LTIMindtree
Grant Thornton
NEOM
Dhofar Insurance
Alfanar

Customer success is the cornerstone of our approach. We build enduring partnerships that drive long-term growth and measurable impact.

Partnerships

An ecosystem of leading technology partners

We have teamed up with industry-leading OEMs and premium solution providers, adding significant value to every engagement.

  • Microsoft
  • Microsoft Azure
  • AWS Partner Network
  • Salesforce
  • SAP Partner
  • Oracle
  • UiPath
  • Blue Prism
  • Boomi
  • Odoo
  • Zoho
  • HP

Recognition

Proudly South African, B-BBEE Level 1 proud contributor
Awards and recognitions: YES member, B-BBEE contributor, Great Place To Work certified, and Financial Times Africa's Fastest Growing Companies 2023

20+

technology partners across cloud, ERP, CRM, automation and integration

How we engage

Flexible commercial models

One capability architecture, flexible commercial models. Buy a project, a managed outcome, a dedicated team, or our software on its own.

  • Fixed Price

    Defined scope and outcome delivered against agreed milestones and acceptance criteria.

    Best forWell-defined projects, migrations, discrete builds

  • Time & Materials

    Flexible delivery where scope evolves, with transparent rates and governance.

    Best forDiscovery, evolving roadmaps, co-development

  • Managed Service

    Ongoing service with SLAs, governance and continuous improvement built in.

    Best forApplication management, managed quality, managed security

  • Dedicated Team

    Persistent squads or specialist teams aligned to your priorities and ways of working.

    Best forProduct engineering, sustained capacity, capability centres (GCC)

  • Outcome-Based

    Commercials linked to measurable business or operational outcomes, where these can be agreed and evidenced.

    Best forAssurance, exposure closure, resolution-rate engagements

Proprietary software is sold separately

Linkworks, testoriumz, VajraX and our AI SaaS solutions are available by licence, subscription or SaaS, with or without a Linkfields services engagement.

Industry context

  • Banking & Financial Services
  • Insurance
  • Telecom
  • Public Sector
  • Retail & FMCG
  • Mining & Manufacturing
  • Education
  • Hospitality

Why Linkfields

Why enterprises choose Linkfields

  1. Services depth

    Five verticals spanning modernisation, enterprise platforms, data & AI, talent & GCC and security.

  2. Proprietary software

    Linkworks, testoriumz, VajraX, Vector X and our AI SaaS products: proof beyond consultant capability.

  3. Reusable accelerators

    Delivery IP that shortens time to value and turns prior engineering into repeatable outcomes.

  4. Integrated delivery

    One partner for services, software, managed delivery, dedicated teams and capability centres.

Five verticalsProprietary IPReusable acceleratorsOne integrated partner

FAQ

Questions we are often asked

What does Linkfields do?

Linkfields Innovations is a technology partner across five portfolios: Digital Transformation, Intelligent Enterprise Platforms, Data & AI, Talent Advisory & GCC and Cyber Security. It modernises, runs, analyses, secures and scales the enterprise, combining specialist services with its own software and reusable delivery IP. It is headquartered in South Africa and delivers globally.

Where is Linkfields based?

Linkfields is headquartered in Midrand, Johannesburg, South Africa, and has offices in India, the United States, the United Arab Emirates, Australia and Botswana. Its offshore delivery centre is in Hyderabad, India, and a United Kingdom presence is launching.

How big is Linkfields and how long has it been operating?

Linkfields Innovations was established in 2008 in South Africa. It has 550+ employees, 80+ clients and 100+ completed projects, and is a B-BBEE Level 1 contributor.

What AI and data services does Linkfields offer?

Linkfields' Data & AI portfolio covers AI strategy (roadmaps, use cases & value), Agentic AI (autonomous agents that act), AI governance (guardrails, cost & observability), GenAI & RAG (knowledge assistants on your data), Data & analytics (platforms, pipelines & Power BI) and Machine learning (prediction, scoring & forecasting). Its own AI products include textIQ (intelligent search and insight across unstructured enterprise content), FinSight (conversational analysis and reporting over financial data), EduPilot (rapid course creation for education and corporate learning) and InteliConvo (AI contact centre for voice, chat and agent assist).

Does Linkfields provide cyber security services?

Yes. Linkfields' Cyber Security portfolio covers offensive testing, security operations, incident response, architecture review, cloud security & GRC and security awareness, alongside its own security products: VajraX, AI-powered exposure validation of your external attack surface; Vector X, code scanning and supply-chain analysis, repo to release; AI Governance, one gateway for every AI tool: guardrails, cost & tracing (Portkey + Opik).

Which industries does Linkfields work in?

Linkfields works across Telecom, Banking, Financial Services & Insurance, Healthcare & Pharma, Retail, FMCG & CPG, Manufacturing and Energy & Mining, and also delivers for public sector, education and hospitality clients.

What software products does Linkfields own?

Linkfields builds its own software, including testoriumz, Linkworks, textIQ, FinSight, EduPilot, InteliConvo, VajraX, Vector X and AI Governance. Linkworks, testoriumz, VajraX and the Linkfields AI SaaS products are available by licence, subscription or SaaS, with or without a Linkfields services engagement.

How can I engage Linkfields?

Linkfields offers 5 commercial models: Fixed Price (defined scope and outcome delivered against agreed milestones and acceptance criteria), Time & Materials (flexible delivery where scope evolves, with transparent rates and governance), Managed Service (ongoing service with SLAs, governance and continuous improvement built in), Dedicated Team (persistent squads or specialist teams aligned to your priorities and ways of working) and Outcome-Based (commercials linked to measurable business or operational outcomes, where these can be agreed and evidenced).

Which technology partners does Linkfields work with?

Linkfields has a 20+ partner ecosystem across cloud, ERP, CRM, automation and integration, including Microsoft, Microsoft Azure, AWS Partner Network, Salesforce, SAP Partner, Oracle, UiPath, Blue Prism, Boomi, Odoo, Zoho and HP.

Can I try Linkfields' AI products before buying?

Yes. The Linkfields AI demo catalogue at lfiai.com/demos lists 40 working demonstrations, 35 of them publicly reachable, covering conversational AI, document intelligence, fraud detection, churn prediction, forecasting and customer analytics for banking, telecom and insurance.

How do I contact Linkfields?

Email sales@linkfields.com for sales enquiries or info@linkfields.com for general questions. The Linkfields sales team gets in touch within 24 hours and will sign an NDA if required. Office addresses and phone numbers are published at https://www.linkfields.com/contact-us.

Contact

Let's explore innovation together

Bring us the problem, not the specification. Every engagement starts from a business outcome, and we will tell you honestly which of our portfolios, people and software fit it.

Global presenceSouth Africa (HQ) · India · USA · UAE · Australia · UK (launching)

Offices in 6 countries
  • South Africa

    Block H, Midridge Office Estate, International Business Gateway, Cnr 6th Street, Midrand, 1684

    +27 11 022 6666
  • India

    809, 8th Floor, Gowra Fountain Head, Raheja Mindspace IT Park, Hitech City, Hyderabad, 500081

    +91 40 4547 4849
  • United States

    1604, 447 Broadway, 2nd Floor, New York, 10013

    +1 347 871 0999
  • United Arab Emirates

    409, Churchill Towers, Business Bay, Dubai, 1686

    +971 50 688 5758
  • Australia

    Level 40, 140 William Street, Melbourne, 3000, VIC

    +61 45 124 6666
  • Botswana

    AGA House, Plot 28576, Gaborone Industrial, Gaborone

    +267 311 9073

What happens next

  1. Our sales team will get in touch within 24 hours
  2. If required, we sign on a NDA with you, to assure the highest level of privacy.
  3. Once we have analysed your business requirements our sales team will provide you with the next steps.

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